Dave Howlett examines how our all-too-human instinct to put ourselves in groups, teams and tribes, and to look for a 'them' just so we can define 'us', builds silos, divisions and tensions at work that can get in the way of doing real work.

The Real Human Being model creates a simple, memorable and - most importantly - non-confrontational language for examining our behaviours and those of others, and getting people to connect, collaborate and create value for the organisation, its customers and stakeholders.