In a snowy Christmas London, a grieving Josh meets Michael and falls head over heels in love.

The antique book store, Chapter One, is nestled in a quiet square a few steps from London's St Pauls Cathedral. Since Josh's dad died, it has been boarded-up, with whitewashed windows, no new stock, and shelves empty of everything except sad memories. The place is a reminder of loss, and despite Josh being weighed down by grief, it falls on him to sell the store for his mom.

Michael is the owner of Arts Desire, the store right next to Josh. With his rainbow pride mugs and positive outlook, he is sunshine and happiness, and the complete opposite of what Josh thinks he needs in his life. Michael says everyone deserves their own Christmas miracle sometimes. All Josh has to do is believe him, and the two men could have their own happy ever after.