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Breakthrough Customer Growth Workbook: 15 Workshops to help you get and retain customers while growing sales swiftly and effectively Paperback – September 27, 2016

by Hitesh Changela (Author)
See all formats and editions
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Get customers, retain customers and generate sales for any business type, any size, in any economic climate.

Would you like more customers?

This 156 page workbook: ‘Breakthrough Customer Growth’ consists of 15 different workshops to help you get to know your customers, their expectations, their needs and in doing so, grow your sales in an effective and continuous manner.

The following includes an outline of what you will achieve on completing the workbook.

  1. Customer insight
  2. Identify new ways to acquire customers
  3. Identify your Unique Selling Propositions (USPs)
  4. Explore new ways to cross-sell and upsell your existing customers and get referrals
  5. Differentiate between a loyal customer and a bad customer
  6. Define and develop a lead management and sales process to achieve predictable results

It doesn’t end there. You can always repeat the workbook process and achieve the same (or better) growth again and again. In fact, I insist you revisit this workbook at least once every three months. That way, you will be able to keep up with your growing business and customer base.

So are you ready to grow, to close more deals, to land better clients, to generate more sales?

Congratulations in advance on your imminent growth spurt.

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Previous page
  1. Print length
    156 pages
  2. Language
    English
  3. Publication date
    September 27, 2016
  4. Dimensions
    8.5 x 0.34 x 11.02 inches
  5. ISBN-10
    1537722727
  6. ISBN-13
    978-1537722726
  7. See all details
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Editorial Reviews

About the Author

Hitesh Changela is CEO of CRM Ultimate Limited, an innovative software technology company, based in the UK. He helps small to medium size businesses by increasing their efficiency and sales. He makes it easier for businesses to create, track and keep customers for longer periods of time, if not for life.

Hitesh has worked in the IT industry for more than 16 years, including over 6 years at Microsoft Ireland. Through SDL, he worked on projects for multinationals such as IBM, Intel, HP, Canon, CA, Research in Motion and Vivendi.

Hitesh is a voluntary management consultant with social-spiritual, non-profit educational organisations to provide consultancy as well as leadership and management training. He also advises on strategic planning, organization structure and event management.

He holds an MBA in Marketing.

Hitesh lives in London, UK.

You can visit his website at www.hiteshchangela.com

Product details

  • Publisher ‏ : ‎ CreateSpace Independent Publishing Platform; Workbook edition (September 27, 2016)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 156 pages
  • ISBN-10 ‏ : ‎ 1537722727
  • ISBN-13 ‏ : ‎ 978-1537722726
  • Item Weight ‏ : ‎ 13.4 ounces
  • Dimensions ‏ : ‎ 8.5 x 0.34 x 11.02 inches

About the author

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Hitesh Changela

Hitesh Changela

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Full content visible, double tap to read brief content.

Hitesh Changela is CEO of CRM Ultimate Limited, an innovative software technology company, based in the UK. He helps small to medium size businesses by increasing their efficiency and sales. He makes it easier for businesses to create, track and keep customers for longer periods of time, if not for life.

After extensive research, competitive analysis and customer requirement gathering, from business owners and managers based in the UK and Ireland, he envisaged the need for CRM Software to help businesses. He then undertook the development of a CRM (Customer Relationship Management) software system called CRMUltimate. His software system CRMUltimate is currently one of the most flexible CRM systems in the market worldwide and is constantly evolving to serve their customers even better.

Hitesh has successfully helped clients in various industries such as insurance, technology, telecoms, construction, auto, non-profit organisations and health & fitness industries.

Hitesh has worked in the IT industry for more than 16 years, including over 6 years at Microsoft Ireland. Through SDL, he worked on projects for multinationals such as IBM, Intel, HP, Canon, CA, Research in Motion and Vivendi.

Hitesh is a voluntary management consultant with social-spiritual, non-profit educational organisations to provide consultancy as well as leadership and management training. He also advises on strategic planning, organisation structure and event management.

He holds an MBA in Marketing.

His ultimate aim for his clients is maximum sales, minimum effort.

Hitesh lives in London, UK.

You can visit his website at www.hiteshchangela.com

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