Struggling single mum Carla does her best to look after her elderly neighbour, but has to call the police to help when Mrs MacReady suffers a fall and she can't get in to help. A good deed brings its own reward when one of the constables who turns up is the beautiful, red-haired Ellen.
Ellen cuts her hand breaking into the flat to rescue the old lady, and as Carla tends the wound, she falls half in love with the golden stranger. She doesn't expect to ever see her again ... but Ellen might just surprise her.