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Trusting Technology: Mastering Technology for Non-Tech Leaders

Trusting Technology: Mastering Technology for Non-Tech Leaders

Trusting Technology: Mastering Technology for Non-Tech Leaders
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Trusting Technology: Mastering Technology for Non-Tech Leaders

Trusting Technology: Mastering Technology for Non-Tech Leaders

Overview

Trusting Technology is about adapting to new ways of life and work. Technology merely provides the platform.

When we talk about the challenges of technology, we’re really talking about the challenges of improvement—the ways we change and the lessons we learn on our path to making things better.

The challenge—and the opportunity—is that technology offers us so many options. It’s bemusing! What areas of our business do we focus on? How can we make them better?

Trusting Technology is a handbook to help business leaders become centered in their focus, approach, and resilience with adopting and adapting technology. You will learn how to:
  • Generate, curate, and make ideas happen.
  • Better understand how to improve your customer’s journey.
  • Build a machine that connects your business’s community of customers and colleagues.
  • Nurture confidence in the face of change.
  • Create insights with the information that matters to your colleagues and customers.
  • Describe your security strategy in five minutes.
  • Capture your business’s special sauce to create new assets.
  • Navigate a course to your business future with rapid learning and minimalist change.
  • Master the art of estimation.
  • Benchmark your organization—any organization—as a tech business.
  • Build a platform to keep pace with the innovation needs of your business.
  • Find inspiration and build on the achievements of others.

This vital conversation is not about the technology itself, but rather, the connections it enables and the change it imposes on our comfortably imperfect routine and environment. The means are not software code and hardware bits, but rather systems thinking, empathetic change, rapid learning, and adaptive planning.

Trusting Technology is about the humanity of advancement feeding the advancement of humanity.

Product Details

ISBN-13: 9781642932720
Publisher: Post Hill Press
Publication date: 11/26/2019
Pages: 304
Product dimensions: 6.00(w) x 8.90(h) x 0.90(d)

About the Author

Graham Binks is an expert in helping businesses get the best out of their technology investments.

Over the course of more than five hundred career projects conducted in a wide range of industries, he has helped countless small, medium, and large organizations to quickly achieve their technology goals under budget and with low risk. His work is focused on helping formulate the best technology roadmap to support business strategy, guiding teams through delivery and assisting leadership to deliver on the plan.

Graham is the CEO of primeFusion Inc and has over thirty years of technology leadership experience in Europe, North America, and Asia. He’s spent a decade in CTO and support roles for several software companies, and another decade as CIO in a number of international businesses. Graham’s client list spans four continents and includes Nike, Procter & Gamble, Citigroup, JP Morgan, and Eurotunnel.

He writes and speaks as often as he can on the union of business and technology—with a particular interest in the human side of change through technology.

Graham lives in Toronto, Canada.

Table of Contents

Foreword 9

Introduction 11

Part I Making Friends With Technology

Chapter 1 Making Ideas Happen 21

Chapter 2 Forming an Opinion 38

Chapter 3 Setting Your Sights 59

Interlude: Your Business Community 73

Part II One Cannot Live By Tech Alone

Chapter 4 Changing with Your Customer 76

Chapter 5 Building Confidence 99

Chapter 6 Getting It Right by Doing the Quickstep 129

Interlude: Technology Is A Two-Trick Pony 167

Part III Mastering Technology

Chapter 7 Inspiring Insight 170

Chapter 8 Bottling Innovation 202

Chapter 9 Mastering Technology 242

Chapter 10 Your Next Business 277

Oh, and One Last Thing 295

Acknowledgments 301

About the Author 303

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