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How to be a Chief People Officer: Enabling people in the evolving world of work Paperback – June 4, 2023

by Jennifer Geary (Author), Anne Kiely (Author)

4.7 39 ratings

Part of: How to be a... (4 books)

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Finalist in the 2024 Business Book of the Year awards!

The CPO role has finally taken its rightful place on the Executive Committee and people management is recognised as a true differentiator of success for modern organisations.

However, CPOs face a challenge. In a world of increasing regulation and litigation, and with greater expectations than ever of how organisations should support their people, the role risks being overwhelmed. Managers are drowning under the weight of people-related tasks, while staff demand ever more from their workplace. CEOs and Boards need everything done yesterday. Facing these pressures, people work, ironically, risks being de-humanised.

It’s time to bring humanity back to the workplace. It’s time to empower our managers and leaders, lighten the load, harness technology and bring back some agility and joy to this complex role.

Using a tried and tested framework, this book de-constructs the CPO role. It links people management to four core areas of Culture, Strategy, Execution and Sustainability. It guides the reader through seven stages of the end-to-end employee lifecycle. It breaks down seven HR Centres of Excellence. Moreover, it looks to the future of people management and how we can evolve from here.

This engaging, comprehensive book condenses 50 collective years of experience of working in and around people into a solid framework for the new or aspiring CPO. It is also a solid reference for Boards, Committees and all leaders who want to get the best from their people and position their organisations for success.

CHECK OUT MY NEW PODCAST - THE C-SUITE FRAMEWORK - AVAILABLE HERE https://podcasts.apple.com/gb/podcast/the-c-suite-framework/id1777996451?i=1000675913654 OR WHEREVER YOU GET YOUR PODCASTS.

Product details

Publisher ‏ : ‎ Neilsen (June 4, 2023)
Language ‏ : ‎ English
Paperback ‏ : ‎ 450 pages
ISBN-10 ‏ : ‎ 1999768345
ISBN-13 ‏ : ‎ 978-1999768348
Item Weight ‏ : ‎ 1.32 pounds
Dimensions ‏ : ‎ 6 x 1.02 x 9 inches

Best Sellers Rank: #692,416 in Books (See Top 100 in Books)
- #139 in Knowledge Capital (Books)
- #989 in Women & Business (Books)
- #1,487 in Human Resources & Personnel Management (Books)

Customer Reviews:
4.7 39 ratings

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Jennifer Geary
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Jennifer Geary is a COO with over 25 years of experience in Finance, Technology, Risk and Legal, across diverse industries from financial services to not-for-profit.
After gaining a B.Comm and Masters of Accounting at University College Dublin, she trained as a Chartered Accountant with a global accounting firm in Dublin. She subsequently moved to New York to deliver risk-based consultancy for financial services clients.
In 2002, she came to London, where she spent 13 years in Barclays plc, initially in Investment Banking, followed by Wealth Management and finally as Chief of Staff to the Group General Counsel.
Having long held an interest in corporate social responsibility and sustainability, at that point, she seized an opportunity to serve as Chief Operating Officer of Save the Children UK, a £400m NGO which serves in 68 countries and helps 22 million children every year.
Since then, she has worked as a COO and CRO in fintech and financial services software, as well as publishing several successful business books covering C-suite roles.
Jennifer is a Fellow of the Institute of Chartered Accountants in Ireland, PRINCE 2 foundation and practitioner certified, and has attained the CISA and CISSP accreditations and completed a course in Sustainable Finance and ESG Investing from NYU Stern.
When not working or writing, she can be found falling off a surfboard, finding her zen through yoga, running, swimming, or hanging out with her family. Jennifer lives in London with her husband and two children.
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Anne Kiely
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Anne Kiely is a HR Director with 20 years of experience in finance, technology and consultancy sectors, across a number of diverse organisations. Prior to that she worked for 10 years in banking. Anne is also proud to be a non-executive director of the Special Olympics Ireland. She has a master’s degree in social and organisational psychology, and recently completed the Professional Certificate in Governance.
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Asad Husain
Put this on your must-read list if you aspire to be a CPO
Reviewed in the United States on August 23, 2023
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First, put this on your must-read list if you aspire to be a CPO. It is a practitioner's handbook for you. And if you are a new CEO wanting to know how to get the best out of the CPO role or who to hire in that role, I recommend reading this book.

It provided a realistic view of the breadth and depth of the CPO role. No matter what the size of your company, or the circumstances of your company, this book will have something for you. I love that each chapter has a "What are we solving for" and "Questions for a new CPO." Great checklist of sorts. ✔️📋

The HR landscape has changed tremendously over the last several years, particularly post Covid-19. The CPO role is front and center in all organizations trying to survive or thrive. This book serves as a guiding light for navigating the complexities of this role with confidence and impact. Anne and Jennifer have 50 years of HR experience, and it comes through in the insights and actionable advice they have provided. I highly recommend "How to Be a Chief People Officer" to anyone seeking to elevate their HR leadership journey and contribute meaningfully to organizational success. Keep this book handy; refer to it often!

Final Thoughts: As an experienced CHRO, for me, what sets apart exceptional HR leaders from the rest are four things:
a. Credibility up and down the organization.
b. Influence up and down the organization.
c. Execution of what matters most.
d. Courage

If you ask yourself the questions the authors have provided at the end of each chapter as you set your HR agenda, you will be well on setting yourself apart.

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Hoda
Excellent and well Written
Reviewed in the United States on June 14, 2023
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I am a Management Consultant and regularly work with clients and assist with hiring members of their executive team. This is a must read and comprehensive guide for anyone in an executive position.

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Chad H.
The new chief people officer handbook
Reviewed in the United States on July 1, 2023
Today's organizations are more complex than ever and the expectations of employees is the highest it's ever been. How can anorgqnizwtion cope? They need a strong chief people officer. This book covers how to guage your current culture through surveys, how to structure your organization and more. It's a very hands on book with templates and practical examples to help you elevate your career and your organization. I highly recommend it.

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Chris Elkins
So informative!
Reviewed in the United States on June 17, 2023
My business degree is Organizational Leadership and Development, so many of the points made in this book reminded me of the rich learning I received before. But there’s so much more! I liked that it was easy to understand but very meaty in content. As a business owner, it made me re-think the role of HR and how a CPO is more of what I want to help mold the culture of my organization. The author clearly knows what she’s talking about and did depths of research that we can all benefit from!

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M.
A clear path to success
Reviewed in the United States on June 28, 2023
I love how methodical the book is organized to explain how to be a CPO. It takes you through stages/steps needed to suceed, a clear path to win together as a company and as teams of teams. Read it and you won't regret it!

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KerriLaine Prunella
A Must Read
Reviewed in the United States on June 27, 2023
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I've been in the HR world for close to 20 years and really liked the breakdown of topics to help me reassess my org and team. In the US some of the terms differ, but the practical aspects were very reader friendly (for new CPO roles or as a refresher).
Highly recommended the other books by author as well.

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Tricshel
Very Helpful
Reviewed in the United States on June 10, 2023
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I don't work in Human Resources buy CPO was very helpful to me. I work in an environment where I have to deal with talents and clients on a daily basis and sometimes I can forget the human a side of things sometimes lack empathy.
Chief People Officer was highlighting in a lot of areas to include: forging strong relationships, creating systems that work more.

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Mairead Holland
An Essential Guide for HR Leaders
Reviewed in the United Kingdom on July 4, 2023
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I recently purchased "How to be a Chief People Officer," and it's a book that can truly transform your HR journey. It provides a clear roadmap with practical advice and insights. The book strikes a great balance between theory and actionable tips, making it easy to understand and apply in real-life situations. The writing style is engaging, and the relatable examples help bring the concepts to life. I highly recommend it to anyone interested in HR.

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Kindle Customer
Your HR Companion
Reviewed in Australia on June 25, 2023
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This book is a must read and a great practical companion no matter where you are on your people journey.

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puneetsachdev
An excellent guide for aspiring, new or experienced CPO's
Reviewed in the United Kingdom on September 18, 2023
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Part of my role now is taking on fractional CPO assignments and also exploring FT CPO roles. Whilst I did some scouting around on google, and managed to find a model created by Gartner, I could not find a ready reckoner, one I can have on my desk at all time to dip in and out of. And I came across the CPO book by Anne and Jennifer on LinkedIn. I first got the kindle version and soon after got myself a hard copy. I am an experienced people, culture and change leader and from that perspective, I've found the book extremely useful. Thanks Anne and Jennifer.

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Sheryl
Practical, thoughtful and valuable
Reviewed in the United Kingdom on June 25, 2023
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Having a solid HR background but having been ‘out’ of the discipline for a while, this has been a valuable book set up in a tactical and logical way that allowed me to dive into concepts I’m not as familiar with or that needed brushing up. The writing style is conversational yet professional, and I appreciate that language lands cross culturally. Thanks for putting this book into the series and sharing such valuable frameworks!

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Haydan Firth
Incredibly helpful!!!!
Reviewed in the United Kingdom on July 29, 2024
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I was recommended this book just as I stepped into my first head of people role, and it's been an absolute godsend! I don't come from a HR background and don't actually know a huge amount about the role, so being able to get this top down view of what being a CPO entails has been so helpful.

I have referenced this book so many times, and it is a constant source of inspiration when I'm feeling a bit stuck in my role.

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5.0 out of 5 stars Put this on your must-read list if you aspire to be a CPO

5.0 out of 5 stars Excellent and well Written

5.0 out of 5 stars The new chief people officer handbook

5.0 out of 5 stars So informative!

5.0 out of 5 stars A clear path to success

4.0 out of 5 stars A Must Read

5.0 out of 5 stars Very Helpful

Top reviews from other countries

5.0 out of 5 stars An Essential Guide for HR Leaders

5.0 out of 5 stars Your HR Companion

5.0 out of 5 stars An excellent guide for aspiring, new or experienced CPO's

5.0 out of 5 stars Practical, thoughtful and valuable

5.0 out of 5 stars Incredibly helpful!!!!

Put this on your must-read list if you aspire to be a CPO

Excellent and well Written

The new chief people officer handbook

So informative!

A clear path to success

A Must Read

Very Helpful

An Essential Guide for HR Leaders

Your HR Companion

An excellent guide for aspiring, new or experienced CPO's

Practical, thoughtful and valuable

Incredibly helpful!!!!