Whether you're newish or a confident senior mediator, you already know that mediation is an "art, balancing act, and full of potential for success". Mike and Terry have provided many specific examples for practicing neutrality, attentive listening, and staying curious. As well as, "what to do when...", practical application tools, and an extensive list of sample questions. I especially appreciate the chart explaining what's under emotional needs, and the reminder of embracing mediator growth through continuous learning. Short, concise, helpful!!
sneak peak - what do you see looking at the picture? now look again, making the right side of the picture the new top of the picture; it is both a frog and a horse - learn how to see conflicts from a new perspective!
Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.
Read instantly on your browser with Kindle for Web.
Using your mobile phone camera - scan the code below and download the Kindle app.
Loading your book clubs
There was a problem loading your book clubs. Please try again.
Not in a club? Learn more
Join or create book clubs
Choose books together
Track your books
Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club that’s right for you for free.
Something went wrong. Please try your request again later.
Hard Rock apparel
Outerwear, tees, and accessories. Discover the rock shop.
Customers who bought this item also bought
Page 1 of 1 Start overPage 1 of 1
From the Publisher
|
|
|
|
|---|---|---|
|
Feeling unsure about your next step into successful mediation? The Art of Mediation provides clarity and guidance. |
Boost your confidence as a mediator by embracing continuous learning. |
Create a positive impact in your community by building bridges between people in conflict. |
What Sets This Book Apart:
Whether you're just starting or a seasoned pro, this book is your guide to elevating your skills.
- 15 Indispensable Skills: Discover a rich blend of principles and practical advice that will make your mediation journey exciting, successful, and deeply fulfilling.
- Create a Constructive Dialogue: Learn to establish a safe, neutral space, nurture trust, and find common ground, even in the most challenging conflicts.
- Effective Communication: Learn how to understand the meaning behind words, choose your language carefully, and maintain the neutral stance necessary for creating agreements.
- Community Impact: Resolve disputes, foster cooperation, and create a positive impact in your community.
- Personal Well-Being: Maintain resilience and emotional well-being with self-care strategies for managing this demanding career.
- And much more!
Your Work Matters—Thanks for Creating a More Peaceful World
Dear Readers: "Our book is a desire we have to make your journey into mediation smoother and more fulfilling. Mediating disputes, at times, feels like solving a picture puzzle without a complete picture and with some pieces missing—a daunting task but while challenging it's also profoundly achievable—you can solve that puzzle. That’s why we wrote our book—to create a guide to the lessons learned in our journey that we wish we had earlier in our careers. Thanks for joining the community of skilled and compassionate mediators creating a more peaceful world.”
Michael Fraidenburg, the principal of The Cooperation Company, is a Certified Mediator by the Washington Mediation Association and teaches conflict resolution for two non-profit organizations.
Terry Teale, the principal of Heart of the Matter Mediation Services, is a certified mediator, collaborative negotiations specialist, and the past Board President of the Dispute Resolution Center of Thurston County, WA.
About the author
Follow authors to get new release updates, plus improved recommendations.
Reviews with images
navigate conflict to enrich your personal and professional life
Whether you're newish or a confident senior mediator, you already know that mediation is an "art, balancing act, and full of potential for success". Mike and Terry have provided many specific examples for practicing neutrality, attentive listening, and staying curious. As well as, "what to do when...", practical application tools, and an extensive list of sample questions. I especially appreciate the chart explaining what's under emotional needs, and the reminder of embracing mediator growth through continuous learning. Short, concise, helpful!!sneak peak - what do you see looking at the picture? now look again, making the right side of the picture the new top of the picture; it is both a frog and a horse - learn how to see conflicts from a new perspective!
Top reviews from the United States
There was a problem filtering reviews right now. Please try again later.
Reviewed in the United States on February 25, 2024
sneak peak - what do you see looking at the picture? now look again, making the right side of the picture the new top of the picture; it is both a frog and a horse - learn how to see conflicts from a new perspective!
navigate conflict to enrich your personal and professional life
Reviewed in the United States on February 25, 2024
Whether you're newish or a confident senior mediator, you already know that mediation is an "art, balancing act, and full of potential for success". Mike and Terry have provided many specific examples for practicing neutrality, attentive listening, and staying curious. As well as, "what to do when...", practical application tools, and an extensive list of sample questions. I especially appreciate the chart explaining what's under emotional needs, and the reminder of embracing mediator growth through continuous learning. Short, concise, helpful!!Reviewed in the United States on February 25, 2024
sneak peak - what do you see looking at the picture? now look again, making the right side of the picture the new top of the picture; it is both a frog and a horse - learn how to see conflicts from a new perspective!
Images in this review
Reviewed in the United States on February 15, 2024
Reviewed in the United States on February 15, 2024
Reviewed in the United States on February 14, 2024
